Human Engagement Done in the Right Way
See Our Work in Healthcare
See Our Work:
Real Cases, Real MagiCX!
Engaging patients, caregivers and physicians – in the right way, for the right thing
Game changing insight into Mood & Wellbeing Behavior
Global Ethnography Study, resulting in Persona Definition, Mood & Wellbeing Journeys, Value Proposition Design
Client: British American Tobacco, BAT
Identifying the needs of Children with Myopia
Ethnography Study in top5 EU studying the daily lives and behaviors of families and children with myopia
Client: Dopavision, Digital Therapeutics Start up
Game changing insight into Mental Health Wellbeing
Global Ethnography Study, resulting in Persona Definition, Mental Health Journeys, Value Proposition Design
Client: British American Tobacco, BAT
Understanding the Daily Life of Gastroenterologists
We used insights to design a Gastroenterology Physician Platform and related content
Client: Takeda, Global Commercial Team
Customer Experience Design in Osteoarthritis
Developing the Omnichannel Engagement Strategy
Client: US Generics Company, Global Rheumatology Product Team
Patient Behavior around Chronic Pancreatitis
Developing the Omnichannel Engagement Strategy
Client: US Generics Company, Global Gastroenterology Product Team
Transforming beliefs about flu vaccination
Patient Engagement Strategy & Flu Disease Campaign for a global vaccine brand
Client: US based Healthcare Company, Global Infectious Diseases Product Team
Women's Health: Enabling acceptance of innovative hygiene products
Reimagining the Customer Experience in Women’s Health
Client: Global Brand Unit of a US based Healthcare Company
Motivating diabetes patients towards better self care behaviors
A New Behavioral Approach to Diabetes Self Care
Reimagining patient behavior change around type II diabetes and using behavioral science to incentivize diabetes patients to follow more healthy diet, exercise and treatment compliance.
Client: Novo Nordisk
Engaging Gastroenterologists with personalized content
Transforming Physician Engagement via a new Gastroenterology Platform
Creating a new digital platform and content that answered gastroenterologists true needs for collaboration with peers, personalized scientific news content and events.
Client: Takeda
Elderly Care: Patient & Caregiver Experience Design
Working with the start up team to craft their patient engagement strategy, design the patient experience and define a meaningful value proposition and business model
Client: Kindfull.io, Elderly Care Start Up, Finland
Presbyopia: Recruiting patients to clinical trials with multichannel campaign
Reinventing Clinical Trials Patient Recruitment
Digital strategy and campaign to identify and accelerate the speed of participant recruitment into clinical trial studies.
Client: Novartis
Ethnograpy leading to Co-Creation on the Go
Inventing a new Mobile and Agile Way for Teams to Collaborate Across Countries
Reinvented team collaboration across geographies by creating a new mobile employee-centric way of identifying, connecting and collaborating with the right peers for your key projects.
Our Services: Ethnography, User Research, Digital Design UX, UI; CX
Client: Roche/Genentech
Digital Roadmap for Psychiatric Care Clinics
Digital Strategy for the Management Board
Client: UPK, Universitäre Psychiatrische Kliniken
Value Proposition Design for Fitness & Lifestyle Apps
Advising Management on start ups to invest in and which of these start ups best meet the health & wellbeing needs of their users
Client: British American Tobacco, BAT
Video Storytelling & Animations bringing Ethnography Data to Life
Employee Experience Design
Client: Roche / Genentech
Workshops, Coaching & Training
Co-creation at its best, live and remote
Setting up a design thinking academy
Global Healthcare Client: Training multiple teams in Design Thinking
Helping our client build an internal training academy for design thinking.
Our Services: Design Thinking, Workshops, Sprints, Coaching
Client: UCB Pharma
Facilitating customer insight workshops
Translating Customer insights into Game Changing Storytelling
Creating deeper understanding for customers, by translating market research data into insights that come to life through creative storytelling and visuals.
Enabling organic knowledge exchange through a new way of collaboration
Transforming the Internal Knowledge & Innovation Exchange
Reimagining a new way of internal knowledge exchange that builds on existing ideas and innovation to encourage more internal collaboration across teams.
Client: Roche/Genentech
Enabling organizational empathy
Transforming the Employee Experience
Designing a new multichannel culture platform that helped create more transparency, empathy and entrepreneurship across teams.
Client: Roche/Genentech
Discover the MagiCX of True Human Engagement!